Raiseaticket gives small teams a powerful, 100% free cloud helpdesk — ticketing, email, SLAs and a knowledge base — so you can deliver great support without the cost or complexity.
Sign up and launch your support portal in minutes — no installation, no IT project.
100% free to start, with premium upgrades only when you need them.
Turn customer emails into organised, trackable tickets automatically.
Set response and resolution targets so nothing slips through the cracks.
Help customers self-serve and cut repeat questions with a searchable library.
Automate routing, notifications and statuses to save your small team time.
Requests buried in shared inboxes — every email becomes a tracked ticket.
No more spreadsheets — statuses, owners and history in one place.
Response/resolution timers and alerts keep your team on target.
Notes, assignments and shared queues so agents work together, not in silos.
Sign up free and set up your helpdesk portal in minutes.
Add agents and organise them into teams and groups.
Capture, route and resolve requests from email and web.
Use insights and automation to scale great support.
We replaced a messy shared inbox with Raiseaticket in an afternoon. Nothing falls through the cracks anymore.
SLA tracking and the knowledge base cut our repeat questions dramatically — and it was free to start.
Setup was effortless and our small team was managing tickets the same day. Highly recommended.
Start free in minutes — no credit card, no installation. Perfect for small and growing teams.