Customer experiences that are managed better

The cloud-based free helpdesk solution that's powerful, insightful and easy to use.

Raiseaticket helpdesk dashboard shown on a laptop
Free Ticketing Helpdesk System

Simple, intuitive, and customizable

Our free helpdesk portal empowers businesses to deliver exceptional customer support by streamlining workflows, improving team collaboration, and enabling successful support operations.

Software Advice Frontrunners for Help Desk Nov-2023 SoftwareSuggest Award SoftwareSuggest Award SoftwareSuggest Award

Organization helpdesk portal

Out-of-the-box free helpdesk portal to help streamline and organize communications between customers and support teams.

Optimise support workflows

Eliminate cluttered mailboxes and unaddressed customer requests with free helpdesk. Automate processes to increase effectiveness.

Data driven insights

Improve your customer experiences and measure your team effectiveness through data driven performance insights, strong quantifiable metrics and data summarization.

Easy to get started and operate

Cloud-hosted, free-to-use helpdesk. Simple to configure, secure, and GDPR compliant. Upgrade for streamlined communication with Office 365, Google Workspace, or other providers.

Key Help Desk features

A solution to deliver
high-quality resolutions

Teams and Agents

Teams and Agents

Effortlessly manage your support tickets with features designed to enhance productivity.

Multiple Channels

Multiple Channels

Manage communications seamlessly across multiple channels.

Knowledge Base

Knowledge Base

Build a centralized repository of resources to empower agents and users.

Multiple SLA

Multiple SLA

Ensure timely responses and resolutions with tailored Service Level Agreements (SLAs).

Great Compatibility

A solution integrating what matters

A robust, feature-rich, web-based ticketing system that works system-wide across Google and Office 365 mailbox Integration.

Teams Google Office 365 Slack
Control Your Support Experience

All in one platform

Provide support and answers on your products, services, updates, incidents and issues with your experts on our 100% free helpdesk cloud platform.