Out-of-the-box free helpdesk portal to help streamline and organise communications between customers and support teams.
Eliminate cluttered mailboxes and unaddressed customer requests. Focus on what matters. Automate processes to increase effectiveness.
Improve your customer experience and measure your team effectiveness through data driven performance insights.
Cloud-hosted and ready to use. While simple to configure and customise. Highly secure and GDPR compliant.
A dedicated and customisable free helpdesk portal with a fully-blown, feature-packed ticketing system, that is simple, intuitive and easy to use.
Automatically assign tickets to teams and agents. Route your requests by skills or groups to the appropriate channels and escalate accordingly, whilst monitoring effectively.
Manage email and portal-originated communications through a unified system. We’re constantly working to bring other channels, such as social media, to the platform.
Track performance in real time through a powerful dashboard, and access reporting that provides insights and metrics, enabling better business decisions and improved efficiency.