Customer experiences are managed better with Raiseaticket.
A dedicated and customisable free helpdesk portal with a fully-blown, feature-packed ticketing system, that is simple, intuitive and easy to use.
Automatically assign tickets to teams and agents. Route your requests by skills or groups to the appropriate channels and escalate accordingly, whilst monitoring effectively.
Manage email and portal-originated communications through a unified system. We’re constantly working to bring other channels, such as social media, to the platform.
Track performance in real time through a powerful dashboard, and access reporting that provides insights and metrics, enabling better business decisions and improved efficiency.
