/* =====================================================================
   RaiseATicket — Header Navigation
   Strictly matches the Figma reference (navbar.png).
   All rules scoped under #rat-header — immune to any page-level reset.
   ===================================================================== */

@import url('https://fonts.googleapis.com/css2?family=Instrument+Sans:wght@400;500;600;700&family=Mulish:wght@400;500;600;700&display=swap');

:root {
  --rat-accent:       #00a8df;
  --rat-accent-dark:  #008cbb;
  --rat-ink:          #1a1c2e;
  --rat-ink-soft:     #5b6675;
  --rat-line:         #e8eaf0;
  --rat-bg:           #ffffff;
  --rat-radius:       12px;
  --rat-shadow:       0 12px 32px rgba(16,24,40,.12), 0 2px 8px rgba(16,24,40,.06);
  --rat-ease:         cubic-bezier(.16,1,.3,1);
  --rat-dur:          220ms;
}

/* ── shell ───────────────────────────────────────────────────────────── */
#rat-header {
  position: sticky;
  top: 0; left: 0; right: 0;
  z-index: 1030;
  background: #ffffff;
  border-bottom: 1px solid var(--rat-line);
  transition: box-shadow var(--rat-dur) var(--rat-ease),
              border-color var(--rat-dur) var(--rat-ease);
  /* Lock all inheritable properties so page CSS cannot bleed in */
  font-family: 'Instrument Sans', 'Mulish', 'Segoe UI', system-ui, -apple-system, sans-serif;
  font-size: 15px;
  font-weight: 400;
  line-height: 1.5;
  color: var(--rat-ink);
  box-sizing: border-box;
  -webkit-font-smoothing: antialiased;
}
#rat-header.is-stuck {
  box-shadow: 0 4px 20px rgba(16,24,40,.08);
  border-bottom-color: #d4d8e2;
}

/* Lock box-sizing on all navbar children */
#rat-header *,
#rat-header *::before,
#rat-header *::after {
  box-sizing: border-box;
}

/* ── nav row ─────────────────────────────────────────────────────────── */
#rat-header .rat-nav {
  display: flex;
  align-items: center;
  min-height: 80px;
  padding: 0;
}
#rat-header .container {
  padding-right: 15px;
  padding-left:  15px;
  margin-right: auto;
  margin-left:  auto;
}

/* ── logo ────────────────────────────────────────────────────────────── */
#rat-header .rat-brand {
  display: inline-flex;
  align-items: center;
  flex-shrink: 0;
  margin-right: 40px;
  text-decoration: none;
}
#rat-header .rat-brand img {
  height: 34px;
  width: auto;
  display: block;
}

/* ── top-level nav links ─────────────────────────────────────────────── */
#rat-header .rat-menu {
  display: flex;
  align-items: center;
  gap: 0;
  list-style: none;
  margin: 0;
  padding: 0;
  flex: 1;
}
#rat-header .rat-item {
  position: relative;
}
#rat-header .rat-top {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 15px;
  font-weight: 500;
  line-height: 1;
  color: var(--rat-ink);
  text-decoration: none;
  background: none;
  border: 0;
  cursor: pointer;
  padding: 10px 15px;
  border-radius: 8px;
  white-space: nowrap;
  transition: color 150ms var(--rat-ease), background 150ms var(--rat-ease);
}
#rat-header .rat-top:hover,
#rat-header .rat-top:focus-visible,
#rat-header .rat-item.is-open > .rat-top {
  color: var(--rat-accent);
  background: rgba(0,168,223,.07);
}
#rat-header .rat-top.is-active {
  font-weight: 700;
  color: var(--rat-ink);
  background: none;
  text-decoration: underline;
  text-decoration-color: var(--rat-ink);
  text-decoration-thickness: 2px;
  text-underline-offset: 6px;
}

/* ── dropdown caret ──────────────────────────────────────────────────── */
#rat-header .rat-caret {
  display: inline-block;
  width: 0;
  height: 0;
  border-left: 4px solid transparent;
  border-right: 4px solid transparent;
  border-top: 5px solid currentColor;
  opacity: .65;
  margin-left: 1px;
  transition: transform 200ms var(--rat-ease);
  flex-shrink: 0;
}
#rat-header .rat-item.is-open > .rat-top .rat-caret {
  transform: rotate(180deg);
}

/* ── dropdown panels ─────────────────────────────────────────────────── */
#rat-header .rat-panel {
  position: absolute;
  top: calc(100% + 8px);
  left: 0;
  margin: 0;
  padding: 14px;
  min-width: 220px;
  background: var(--rat-bg);
  border: 1px solid var(--rat-line);
  border-radius: var(--rat-radius);
  box-shadow: var(--rat-shadow);
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(6px);
  transition: opacity var(--rat-dur) var(--rat-ease),
              transform var(--rat-dur) var(--rat-ease),
              visibility var(--rat-dur) var(--rat-ease);
}
#rat-header .rat-panel::before {
  content: "";
  position: absolute;
  top: -10px; left: 0; right: 0;
  height: 12px;
}
#rat-header .rat-panel--right {
  left: auto;
  right: 0;
}
#rat-header .rat-mega {
  min-width: 540px;
}
#rat-header .rat-item.is-open > .rat-panel,
#rat-header .rat-item:hover > .rat-panel {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: translateY(0);
}
#rat-header .rat-cols {
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: minmax(180px, 1fr);
  gap: 4px 24px;
}
#rat-header .rat-group-label {
  font-size: 11px;
  font-weight: 700;
  line-height: 1;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: var(--rat-ink-soft);
  padding: 8px 12px 6px;
}
#rat-header .rat-link {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border-radius: 9px;
  text-decoration: none;
  color: var(--rat-ink);
  transition: background 140ms var(--rat-ease), color 140ms var(--rat-ease);
}
#rat-header .rat-link:hover,
#rat-header .rat-link:focus-visible {
  background: rgba(0,168,223,.08);
  color: var(--rat-accent);
}
#rat-header .rat-link i {
  width: 18px;
  text-align: center;
  color: var(--rat-accent);
  font-size: 14px;
  flex-shrink: 0;
}
#rat-header .rat-link .rat-l-txt {
  display: flex;
  flex-direction: column;
  line-height: 1.25;
}
#rat-header .rat-link .rat-l-sub {
  font-size: 12px;
  color: var(--rat-ink-soft);
}
#rat-header .rat-link.is-soon {
  color: var(--rat-ink-soft);
  cursor: default;
  pointer-events: none;
}
#rat-header .rat-soon {
  margin-left: auto;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: .04em;
  text-transform: uppercase;
  color: var(--rat-accent-dark);
  background: rgba(0,168,223,.12);
  padding: 3px 7px;
  border-radius: 999px;
}

/* ── CTA buttons ─────────────────────────────────────────────────────── */
#rat-header .rat-cta {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-left: auto;
  flex-shrink: 0;
}
#rat-header .rat-login {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 15px;
  font-weight: 600;
  color: var(--rat-ink);
  text-decoration: none;
  white-space: nowrap;
  padding: 11px 26px;
  border-radius: 9999px;
  background: linear-gradient(135deg, #C4EBF7 0%, #DCF4FC 100%);
  transition: opacity 150ms var(--rat-ease), transform 150ms var(--rat-ease);
}
#rat-header .rat-login:hover {
  opacity: .88;
  transform: translateY(-1px);
  color: var(--rat-ink);
  text-decoration: none;
}
#rat-header .rat-login .rat-ic,
#rat-header .rat-getstarted .rat-ic {
  font-size: 13px;
}
#rat-header .rat-getstarted {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 15px;
  font-weight: 700;
  color: #fff;
  text-decoration: none;
  white-space: nowrap;
  padding: 11px 26px;
  border-radius: 9999px;
  border: 1.5px solid #01A9E0;
  background: linear-gradient(95deg, #0302B0 1.34%, #01A9E0 97.22%);
  background-clip: padding-box;
  transition: opacity 150ms var(--rat-ease),
              box-shadow 150ms var(--rat-ease),
              transform 150ms var(--rat-ease);
}
#rat-header .rat-getstarted:hover {
  opacity: .92;
  transform: translateY(-1px);
  box-shadow: 0 8px 24px rgba(3,2,176,.28);
  color: #fff;
  text-decoration: none;
}
#rat-header .rat-getstarted,
#rat-header .rat-getstarted:visited,
#rat-header .rat-getstarted:focus {
  color: #fff !important;
}

/* ── reduced motion ──────────────────────────────────────────────────── */
@media (prefers-reduced-motion: reduce) {
  #rat-header,
  #rat-header .rat-panel,
  #rat-header .rat-top,
  #rat-header .rat-caret,
  #rat-header .rat-login,
  #rat-header .rat-getstarted {
    transition: none !important;
  }
  #rat-header .rat-panel {
    transform: none;
  }
}

/* =====================================================================
   MOBILE  (<1024px)
   header-nav.js already implements the behaviour for this breakpoint
   (matchMedia "(max-width: 1023.98px)") — burger toggles #rat-header
   .is-open, .rat-trigger toggles .is-expanded on the item, and body
   scroll is locked while open. Only the markup hook + these styles
   were missing, so none of it could run. Breakpoint must stay in sync
   with mqMobile in header-nav.js.
   ===================================================================== */

/* burger — hidden on desktop */
#rat-header .rat-burger {
  display: none;
  align-items: center;
  justify-content: center;
  flex-direction: column;
  gap: 5px;
  width: 44px;
  height: 44px;
  margin-left: auto;
  padding: 0;
  background: none;
  border: 0;
  border-radius: 10px;
  cursor: pointer;
  flex-shrink: 0;
}
#rat-header .rat-burger:hover { background: rgba(0,168,223,.07); }
#rat-header .rat-burger__bar {
  display: block;
  width: 22px;
  height: 2px;
  border-radius: 2px;
  background: var(--rat-ink);
  transition: transform var(--rat-dur) var(--rat-ease),
              opacity var(--rat-dur) var(--rat-ease);
}

@media (max-width: 1023.98px) {

  #rat-header .rat-burger { display: inline-flex; }
  #rat-header .rat-nav    { flex-wrap: wrap; min-height: 64px; }
  #rat-header .rat-brand  { margin-right: 0; }
  #rat-header .rat-brand img { height: 28px; }

  /* burger -> X */
  #rat-header.is-open .rat-burger__bar:nth-child(1) { transform: translateY(7px) rotate(45deg); }
  #rat-header.is-open .rat-burger__bar:nth-child(2) { opacity: 0; }
  #rat-header.is-open .rat-burger__bar:nth-child(3) { transform: translateY(-7px) rotate(-45deg); }

  /* drawer: the existing menu + CTAs, stacked full-width under the bar */
  #rat-header .rat-menu,
  #rat-header .rat-cta {
    display: none;
    flex: 0 0 100%;
    max-width: 100%;
  }
  #rat-header.is-open .rat-menu {
    display: block;
    border-top: 1px solid var(--rat-line);
    margin-top: 4px;
    padding: 6px 0;
    /* the bar is 64px and the CTA block ~120px; keep the rest scrollable
       because header-nav.js locks body scroll while the drawer is open */
    max-height: calc(100vh - 184px);
    overflow-y: auto;
    -webkit-overflow-scrolling: touch;
    overscroll-behavior: contain;
  }
  #rat-header.is-open .rat-cta {
    display: flex;
    flex-direction: column;
    align-items: stretch;
    gap: 10px;
    padding: 12px 0 18px;
    border-top: 1px solid var(--rat-line);
  }
  #rat-header.is-open .rat-login,
  #rat-header.is-open .rat-getstarted {
    width: 100%;
    justify-content: center;
  }

  /* top-level rows */
  #rat-header .rat-item { width: 100%; }
  #rat-header .rat-top {
    width: 100%;
    justify-content: space-between;
    padding: 13px 6px;
    font-size: 16px;
    border-radius: 8px;
  }
  #rat-header .rat-caret { margin-left: 8px; }
  #rat-header .rat-item.is-expanded > .rat-top .rat-caret { transform: rotate(180deg); }
  #rat-header .rat-item.is-expanded > .rat-top { color: var(--rat-accent); }

  /* panels become in-flow accordions.
     opacity/visibility are forced on because the desktop rules
     (.rat-item:hover > .rat-panel) would otherwise fight this on touch;
     max-height is what actually gates open/closed here. */
  #rat-header .rat-panel,
  #rat-header .rat-panel--right,
  #rat-header .rat-mega {
    position: static;
    left: auto; right: auto; top: auto;
    min-width: 0;
    width: 100%;
    opacity: 1;
    visibility: visible;
    pointer-events: auto;
    transform: none;
    background: none;
    border: 0;
    border-radius: 0;
    box-shadow: none;
    padding: 0 0 0 10px;
    max-height: 0;
    overflow: hidden;
    transition: max-height var(--rat-dur) var(--rat-ease);
  }
  #rat-header .rat-panel::before { content: none; }
  #rat-header .rat-item.is-expanded > .rat-panel { max-height: 900px; padding-bottom: 8px; }

  #rat-header .rat-cols {
    grid-auto-flow: row;
    grid-auto-columns: auto;
    grid-template-columns: 1fr;
    gap: 0;
  }
  #rat-header .rat-group-label { padding: 10px 12px 4px; }
  #rat-header .rat-link { padding: 11px 12px; }
}

@media (max-width: 480px) {
  #rat-header .rat-nav { min-height: 58px; }
  #rat-header.is-open .rat-menu { max-height: calc(100vh - 178px); }
  #rat-header .rat-top { font-size: 15px; }
}